Player support

How can we
help?

For game questions, purchase issues, bug reports, or accessibility feedback, send us a note. We read every support message.

Email player support
01

Include the details

Tell us the game name, your device model, Android version, and what happened. Screenshots are welcome, but never send passwords or payment card details.

02

Purchases & refunds

Include the Google Play order number beginning with “GPA.” Refund eligibility is governed by Google Play policies and applicable law.